Microsoft Dynamics CRM

Organizations of all sizes around the world suffer from lack of the tools that provide easy access to customer data and which are at the same time collaborative enough with other corporate business applications like accounting, workflow management, etc. For this matter Microsoft provides an innovative CRM solution that helps you elevate your business and develop more beneficial customer relationships.

RichBrains offers full-cycle Microsoft Dynamics CRM implementation services from small- and medium-sized companies to big enterprises. Our team of top-notch CRM developers and consultants backed up by years of experience in sales, marketing and client service can help you design, develop and deploy Microsoft CRM. Besides, RichBrains offers after-implementation support provided by our Support Team, it is ongoing assistance in supporting, upgrading and licensing.

Before starting working on MS Dynamics CRM implementation we take time to fully understand your business goals and objectives to ensure that we build the Microsoft Dynamics CRM solution specifically tailored to your business processes. As a result it will ensure user adoption alongside with project delivery success.

Our core Microsoft Dynamics CRM services include:

planning, assessments and deployment;
integration with other business applications including Microsoft SharePoint;
Microsoft Dynamics CRM upgrade strategy, testing and deployment;
training and post-implementation support.

What do you get by making choice in favour of MS Dynamics CRM:

Empowered sales

MS Dynamics CRM provides your sales force with capabilities to quickly connect to data, respond to customers and profit from the opportunities as they happen.

Improved service

Implementing MS Dynamics CRM solution will positively impact on the customer support provided by your company. The familiar interface and advanced productivity features of Microsoft Dynamics CRM, helps customer service teams respond to clients’ issues in no time.

Effective marketing

Microsoft CRM supports all your marketing processes making them more seamless and coherent by tying them up with product development, sales and service. You will have the opportunity to easily track the results of your marketing campaigns, improving sales and strategic planning.